Data protection and data security for our contractual partners as well as for consumers have always been a high priority for our company. Therefore, the protection of your personal data during our entire business processes is also very important to us and a special concern. Respecting this personal right is a matter of course crucial for us.
In general, it is not necessary for you to provide personal data in order to use our website. However, in order to be able to provide our services, we may need your personal data. In doing so, we collect, process and use personal data to the extent that this is legally permissible and necessary for processing, or you have consented to it.
Name and contact details of the data controller
As the data controller, we, A Plus Emergency Credit Repair, LLC, take all legally required measures to protect your personal data. You can contact us by e-mail at firstname.lastname@example.org.
Visiting our website
When you access our website, the browser used on your terminal device automatically sends information to the server of our website and stores it temporarily in a so-called log file. We have no influence on this. The following information is collected without your intervention and stored until it is automatically deleted:
• the IP address of the requesting internet-capable device
• the date and time of access
• the name and URL of the file accessed
• the website/application from which the access was made (referrer URL)
• the browser you use and, if applicable, the operating system of your internet-enabled computer as well as the name of your access provider.
The IP address of your terminal device and the other data listed above are used by us for the following purposes:
• Ensuring a smooth connection setup,
• Ensuring a comfortable use of our website,
• evaluating system security and stability.
The data is stored for a period of 31 days and then automatically deleted. Furthermore, we use so-called cookies, tracking tools and social media plug-ins for our website.
Data processing for online inquiries
Personal data is collected, processed and used by us to the extent necessary to process your request, for example, to the extent necessary to process your request for opening and to conduct a conciliation procedure. In addition, we also use your information as part of this process to update our database.
Data processing when booking a consultation, when registering and using our client portal
We collect, process and use personal data to the extent necessary to process your request and to transfer it to our database or to the user administration of our client portal. Furthermore, we use your data within the scope of the registration to contact you by mail or telephone or e-mail about interesting products and services of A Plus Emergency Credit Repair or products of our cooperation partners. We also use your information as part of this process to update our A Plus Emergency Credit Repair database.
Data processing of contacts
We collect, process and use personal data to the extent necessary to provide the information published by our company or to contact you as requested. We also use your data to inform you about company news by e-mail or telephone. When we contact you, we are guided by the relevance of our message and the thematic focus of our work.
Data processing for advertising purposes and market and opinion research
Insofar as you have concluded a contract with us or we have you as an interested party, we process your address data and criteria for advertising selection on the basis in order to send you such information and offers from us and other companies. If you do not wish this, you can object to us using your data for advertising purposes at any time.
We also process your data for market and opinion research. We only use this data anonymously for statistical purposes and only for A Plus Emergency Credit Repair, Your answers in surveys are not passed on to third parties or published. We do not store the answers from our surveys together with your e-mail address or other personal data. You can object to the use of data for market and opinion research at any time, either in full or for specific measures, without incurring any costs other than the transmission costs according to the basic rates. A message in text form to email@example.com is sufficient for this purpose. Of course, you will also find an unsubscribe link in every survey e-mail.
Commercial and business services
We process data of our contractual and business partners, e.g., customers and interested parties in the context of contractual and comparable legal relationships as well as related measures and in the context of communication with contractual partners (or pre-contractual), e.g., to answer inquiries.
We process this data to fulfill our contractual obligations, to secure our rights and for the purposes of the administrative tasks associated with this information as well as for business organization. We only disclose the data of the contractual partners to third parties within the scope of the applicable law to the extent that this is necessary for the aforementioned purposes or for the fulfillment of legal obligations or with the consent of the contractual partners (e.g., to participating telecommunications, transport, and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities).
Unless otherwise specified the purposes of processing are Contractual performance and service, contact requests and communication, office and organizational procedures, administration, and response to requests, visit action evaluation, interest-based and behavioral marketing, profiling (creating profiles of users). And, the
Legal bases are Contractual performance and pre-contractual inquiries, Legal obligation, and our Legitimate interests.
A plus emergency credit repair processes personal data on the principles deriving from the General Data Protection Regulation to mitigate the absence of a federal law on data protection and to ensure a high-level of security of your personal data. Processing is carried out on the basis of consent as well as on the basis of a contractual and pre-contractual measure as well as our legitimate interest.
Categories of personal data
In the context of online inquiries, we process the data required for this purpose. This includes the following categories: Personal data, for example, surname (if applicable, also previous names, which are provided with information upon separate request), first name, date of birth, place of birth, address, previous addresses as well as, communication data, identification data.
Within the scope of data processing when booking a consultation, when registering and using our client portal, we process the data required for this purpose. This includes the following categories:
Personal master data (title, first name, last name, address, function holder status in the company, company master data).Communication data,Usage data, Processing data, Marketing data (e.g. consent), Login information, Evaluation of feedback forms. Registration date/time and Interest.
Duration of data storage
We generally only store your data for as long as is necessary for the respective purpose of the data processing (e.g. processing your request or legal retention periods).
We store the data collected for the processing of the contract until the expiry of the legal or possible contractual warranty and guarantee rights. After the expiry of this period, we retain the information of the contractual relationship required by commercial and tax law for the periods determined by law.
We initially store the data collected for registration on A Plus Emergency Credit Repair until the account is deactivated. This can be done by the user or is done automatically after 120 days, provided that the portal has not been actively visited by the user during this period, as well as upon termination of the contractual relationship. Personal data is then deleted one year to the day after deactivation of the account.
All data in connection with the implementation of a conciliation procedure are generally stored for up to ten years.
The duration of data storage for advertising purposes does not follow any rigid principles and is based on the question of whether the storage is necessary for the advertising approach. In addition, we follow the principle of deleting data for advertising purposes after 4 years after the end of the contract or after 4 years after the end of the marketing efforts. Advertising objections are not deleted.
In particularly justified cases, we also store data for longer periods, for example if a public authority requires this or if the data is needed for legal reasons, e.g., to provide evidence in a court case.
Recipients outside the USA
We don't transfer your data to contractual and business partners located in other third countries. A Plus Emergency Credit Repair is also subject to the statutory powers of intervention of state authorities.
In addition to the right to revoke the consent you have given us, you have the following further rights if the respective legal requirements are met:
• The right to information about your personal data stored by us,
• The right to correct inaccurate data or to have correct data completed,
• The right to have your data stored by us deleted,
• The right to restrict the processing of your data.
All data transmitted by you personally will be transferred using the generally accepted and secure standard SSL (Secure Socket Layer). SSL is a secure and proven standard that is also used, for example, for online banking. You can recognize a secure SSL connection, among other things, by the appended s at the http (i.e. https://...) in the address bar of your browser or by the lock symbol in the lower area of your browser.
Do Not Sell
We do not sell data to third parties. However, we might, making available, transfer, communicate electronically, consumer’s personal information by the business to a business affiliated inclusive with a third party but not for monetary but for other valuable consideration.
Economic analyses and market research
For business reasons and in order to be able to recognize market trends, wishes of contractual partners and users, we analyze the data we have on business transactions, contracts, inquiries, etc., whereby the group of persons concerned may include contractual partners, interested parties, customers, visitors, and users of our online offer.
The analyses are carried out for the purpose of business evaluations, marketing, and market research (e.g., to determine customer groups with different characteristics). In doing so, we may, if available, take into account the profiles of registered users together with their details, e.g., regarding services used. The analyses serve us alone and are not disclosed externally, unless they are anonymous analyses with summarized, i.e., anonymized values. Furthermore, we take the privacy of users into consideration and process the data for analysis purposes as pseudonymously as possible and, if feasible, anonymously (e.g., as summarized data).
Our website is not intended for children and we do not knowingly collect data relating to children. If you become aware that your Child has provided us with Personal Data, without parental consent, please contact us and we take the necessary steps to remove that information from our server.
It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.
Online Payment, Secure data transmission and Credit card information
The transmission of your personal information during an order transaction is encrypted using industry standard Secure Socket Layer ("SSL") technology, (SSL encryption version 3). Any credit card information you provide will not be stored by us, but will be encrypted and collected directly from our payment service provider via hypertext transfer protocol secure ("https").
Obligation to provide personal data
You are not obliged to provide us with personal data. However, depending on the individual case, the provision of certain personal data may be necessary for the provision of the above services. If you do not provide us with this personal data, we may not be able to provide the service.
Content Delivery Network
For the purpose of a shorter loading time, we use a so-called Content Delivery Network ("CDN") for some offers. With this service, content, e.g., large media files, are delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please contact us.
Integration Of Services And Contents Of Third Parties
We use within our online offer on the basis of our legitimate interests, content or services offered by third-party providers in order to integrate their content and services.
This always requires that the third-party providers of this content are aware of your IP address, since the content or service could not send to your browser without the IP address. The IP address is thus required for the display of this content, and we endeavor to use providers that only use your IP address for the delivery of the content or services. However, Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources.
Plugins and tools
Our website uses the visitor action pixel from Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") for conversion measurement. This makes it possible to track the behavior of page visitors after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
Doubleclick by Google
You can prevent the collection of the data generated by the cookies and related to your use of the web sites to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available under the item DoubleClick deactivation extension: www.google.com/settings/ads/onweb/.